Children's Primary Care Medical Group Temecula
31170 Temecula Parkway, #200
Temecula, CA 92592
Phone: 951-699-3299
Fax: 951-302-1313
See Our Google Reviews
Amber Beauchamp
20:04 13 Dec 18
We have been using children’s primary care for our kids for over 10 years. Dr. Zack’s has been seeing our youngest and she is super committed and actually cares about his well-being. Wait times can be a bit long, sometimes an hour, however I know it’s because each patient is actually getting the attention and care they need. We have seen at least four or five doctors and the Temecula office and love all of them. The office just split into 2, 1 side for a well patients one side for sick patients to help reduce the contamination of your child that’s just coming in for vaccines or a well check up.
Grace Rider
17:43 01 Jul 20
Love this place! Got in quickly and staff was very nice. My 7 month old loved Dr Brandy Le she was so nice and thorough with all my concerns, she went above and beyond. I'm happy I found such a good pediatrician for my son.
Sawyer Salvatore
02:36 20 Jun 20
Dr Schiffer. has been the absolute best doctor to our son. She always makes us feel so comfortable when we go see her, which is a huge plus when your a first time mom.I’m so glad I found a doctor that I really like and can trust. Overall, she is just an amazing doctor!
Paul Kankowski
18:42 20 Oct 20
Dr. Robbins is an amazing doctor. This office is outstanding they really care about your kids and do whatever it is to help them. I love this place.
Chelsey Dukes
16:36 14 Mar 21
This location has been wonderful to us this past year! New mom here and they never once brush off my questions or concerns. Even the Provider took quite a bit of time to discuss concerns with me. (We love Dr. Rogers!) I love that they have a behavioral specialist that you get to speak with in the beginning of the appointment. It is nice to be re-assured of milestones or whatever it may be. Watching my baby receive shots is not my thing. They have given us both time to calm down after the event. It's is nice to have that time where I feel other doctor offices try to rush you in and out. Not at this place! They even gave us special accommodations when our daughter was young... IE being able to go in through a separate door so we didn't have to use the waiting room, etc. I would highly recommend this location. PS they work with Tricare.
Amber Beauchamp
20:04 13 Dec 18
We have been using children’s primary care for our kids for over 10 years. Dr. Zack’s has been seeing our youngest and she is super committed and actually cares about his well-being. Wait times can be a bit long, sometimes an hour, however I know it’s because each patient is actually getting the attention and care they need. We have seen at least four or five doctors and the Temecula office and love all of them. The office just split into 2, 1 side for a well patients one side for sick patients to help reduce the contamination of your child that’s just coming in for vaccines or a well check up.
Issa Abuzalan
20:08 12 Aug 21
We love Dr . Robbins , I have been with him for a 4 year now and had no problems at all .He is very patient and he love the kids .
Svetlana Waisman
07:44 18 Nov 18
Very happy with the care they provide, along with the time doctors spend with their patients. Sure, there might a wait, but do you really want to go to a doctor that spends 2 minutes with you, just so they can stay on the schedule?
Angelina Gonzales
18:30 07 Apr 22
I cannot express enough how much I love this office. Our main pediatrician is Dr. Robbins who is amazing. He listened to our concerns and didn’t brush us off like our last doctor did. He pushed through all referrals right away after expressing that our last doctor was not listening to our concerns or sending any referrals to verify our worries.We met with the other doctors as well and all are so lovely and kind. Never gotten attitude and always treated with respect. Love the staff
Steven Bliss
05:18 31 Jan 23
I just wanted to take a moment to say how lucky I am to have Dr. Schiffer taking care of my son. He has had a rough go of it and Dr. Schiffer has done a great job of caring for him and helping us manage his medical issues. Thankfully, he is doing great now and we are glad that Dr. Schiffer has cared for him as a person and done her job masterfully as a doctor. You really cannot ask for more than that. The staff does a great job as they always take care of our administrative needs as well. Many thanks, Steven Bliss.
Rhonda Krstovski
00:51 29 Mar 18
Fantastic doctors they have bee treating my kids for the last 15 years!!!
Katie Kleiner
15:55 07 Nov 17
I have 2 young children and was not impressed with my previous pediatrician. I love that I can call and speak with a nurse even in the middle of the night with concerns. Scheduling appointments on the app is easy and fast. Doctors and staff are always friendly.
Katy Katzmann
16:57 13 Apr 18
We have been going to CPC in Temecula for many years and from the way they answer the phone, support you at the desk, to the care of the doctors we have always felt very happy. Recently, my son was diagnosed with a spine injury and Dr. Robbins caught it very early on. The office was quick to go over the results with us and insure that we understood what steps to take. I even called back a couple times spoke with two doctors regarding the results. They are organized, friendly and professional. My kids are both in high school and we will go here through graduation. Thank you!
Arta Conder
18:01 02 Apr 24
I would give this office four and a half starts if I could. My children have been patients at this office for many years, and we love all our doctors and all the staff. The reason why I did not give all 5 stars is the fact that many times the waits are long, like other people have mentioned, but I feel that lately they have gotten better. They always are helpful to explain if there's are changes in insurance or doctors or what not. Again if it wasn't for the occasional long wait, I would give them all 5 stars.
Stephen Zeeb
18:24 23 Apr 24
The doctors here save this review from 1 star. They are 5 stars.But the physical policies and wait time are just terrible. Weve had a kid here on average 1x month for earn infections, bugs, pulmonologist…. But when physical came up to get him enrolled in kindergarten, we have to book a new and separate appointment.I have one on Friday, but he had a fever at 330am s I made an appointment today. Well guess what- they cant do the physical today because theres not enough time. Well, theres one more appointment Friday that could free up your schedule but you want my copays and insurance money to keep coming back.Do you realize parents in this town tend to have 2 incomes? Then factor in multiple kids… come on. Oh and to mention the opposite happened with our 8 year old. He was required to get a physical in person too because he hadnt been here ENOUGH.So its not enough 4 years ago, and now 10-14 apts since being 4… they never had time for this kid. Such a scam and waste of peoples time and money. Play more offense Radys.*written while in lobby, because once again were at least 20minutes behind schedule (wonder why theres not enough time to do a physical- its only every visit 20-45min behind).PS- he already has his vax records, already has his vision and hearing… so… you need him to cough?!!!
Brad Yzermans
19:59 03 Oct 19
I really hate to say this but this is one of the very worst experiences ever. From misdiagnosis from Dr. Yu-Tsun Cheng for a fractured vertebrae that may negatively impact my son for the rest of his life to now being ignored for over 10 days for a request for a 2nd opinion. The employees, nurses, and doctors literally have no clue as to their own process of requesting and approving a 2nd opinion....extremely poor communication. Rady's should be ashamed of and accountable for the care this medical group has given my son.I can only imagine how a parent may feel if their child has a life threatening situation and Rady's treats them like this. if I were a parent, I would not recommend Childrens Primary Care Medical Network group for care, because once you are in, you are stuck and can't easily change providers quick enough to get the proper care an attention you or your son needs.
Devan Sims
19:25 01 Oct 20
I’ve given this medical group several chances with visiting 3 different offices and each time it took nearly an hour for my son to be seen by the doctor. They seem overbooked and my last appointment was cancelled with two days notice. The nurses and doctors are nice but I’ve had it.
Agnes Hart
20:50 13 Feb 24
More than 1.5 hour wait? We’ve also waited over an hour for other appts as well. This is just not acceptable. I would have appreciated being given an accurate wait time and could have returned rather than spend an hour an HOUR & 40 mins w/ my toddler watching movies in the waiting room on a beautiful day.
Grace Stopsen
20:03 23 Feb 24
We LOVE Dr. Robbins however the excessive wait times are awful. I waited almost 3 hours yesterday with my 4 month old, there is no way I could’ve done this with my toddler. The front desk staff isn’t the nicest either and seemed very annoyed when I asked for an updated wait time. I get things happen but we’ve had crazy long waits now with every appt with our new baby.
Spring Beauty
22:29 22 Oct 18
Absolutely unacceptable. I have turned in paperwork for schools on 3 separate occasions and each time it's never ready at the 5-7 day mark. This last time the mishandled my child's medical records and mailed them to an address I was no longer at. The note on file specifically stated we were moving cross country and needed the paperwork held there for pickup. ADDITIONALLY they lost his forms. I'm beyond pissed. Now we have to delay school enrollment and will be cross country with no medical records.
RLW gaming
23:10 26 Apr 21
I have been with this practice for 9 years since when Dr. Hurwitz owned it and then sold to Rady's Children Primary. I have never had any issues and the doctors have always been great. Until, I received a bill for an outpatient visit during my sons annual visit. This was an additional bill because the doctor inquired about a previous stomach issue. Turns out after disputing this with Children's Primary that if you discuss anything else outside of height and weight during your visit you will be charged for a normal visit. It wasn't about the additional cost but the principal that this was not disclosed during the visit and instead I was reminded of the fine print in the disclosure. Very sad to see that they would gauge you without any warning that a visit in now turning into another medical bill.
Brittany S
23:10 25 Mar 19
Forget trying to get an appointment for your child if they are sick. They even book the slots they have available throughout the first two weeks. So you have to battle getting in through a walk in or your screwed. I tried calling in the morning for two kids at 8 am already booked for the same day apt. After getting hung up on twice and both time waited 30 minutes to talk to a live person. Im not happy with this group.
Andrew Poincot
20:52 05 Feb 19
On hold for more than 15-minutes. Never answered the phone. Unacceptable. I had to phone the Murrieta location to speak with someone and file a complaint.
Spring Beauty
22:29 22 Oct 18
Absolutely unacceptable. I have turned in paperwork for schools on 3 separate occasions and each time it's never ready at the 5-7 day mark. This last time the mishandled my child's medical records and mailed them to an address I was no longer at. The note on file specifically stated we were moving cross country and needed the paperwork held there for pickup. ADDITIONALLY they lost his forms. I'm beyond pissed. Now we have to delay school enrollment and will be cross country with no medical records.
Chad Rojas
01:00 23 Oct 18
Took 2 months to get an appointment for my 2 boys. They call a week before and change our appointment time. Then we show up on time and it took us 2 and a half hours to get out of there. The best part was watching the office and doctors leaving for the night while we where still waiting for vaccinations. We will not be returning again.
Charlie Corre
17:59 17 Apr 23
Been calling the welcome center for 3 hours and Automated voice answering says still assisting other callers. If you have tons of customers, might as well hire tons of phone representatives.
Mo Eltahawy
16:02 06 Jun 23
Nurse staff is super nice but 1.5 hour wait for a doctor is unacceptable
Brittany Baldridge
19:39 17 Oct 23
I’m not one to write negative reviews, however, I just had to walk out without being seen after an hour of waiting. I took off a majority of my day in my business, picked my child up early from school, and arrived on time for an 11:30 appointment. We were told upon check in that the dr was running approximately 40 mins behind. I expressed the need to possibly reschedule because I had clients to get back in time for at my office. They said they would check in with the dr and let me know if it was still looking like a long wait. Moments later they took us back so I thought maybe the dr was catching up. This was not the case. They left us in the room for an hour with no update or checkin. We had to walk out without my child being seen for her appointment at this point. I will be looking for a new pediatrician office.
Deb S
22:34 11 Nov 23
I am a cash pay patient, who does not have traditional insurance, I partake with a community healthshare. My son had his first HPV vaccine at this office, and they are charging $744 for this vaccine, whereas 3 other local pediatric offices I contacted, and even CVS pharmacy is only charging around $280, CVS was the highest charge at $325. I was given a 25% cash pay discount which lowered it to $558. I did address it with billing telling them I feel this was an unjust charge, quite outrageous compared to all the other local offices and pharmacies I called.to compare cost difference. In addition, the CDC recommends charging under $300 for the HPV vaccine. We have been a patient here for nearly 5 years without issue until now. I guess $1,535.00 is what a healthy 11 year old boys wellness check and vaccines costs in this office. I did get the cash pay discount, but still that one vaccine was a huge part of my bill, whereas in every other office I called it was being billed at an acceptable rate. We will not be returning to this office. Beware of being overcharged here.
Sarah Melodee
16:26 20 Jan 18
(I am 18 just to let anyone know) My dr wasnt in on the past 2 times i was there so i had to get dr. Ramgren. I was so highly dissapointed with her overall professionalism. She was so rude to me and had an aditude the entire time (both times). The second time i went, my boyfriend came with me and he totally agrees with how rude she was being. Would NOT recommend.
Ryan Morales
20:14 20 Dec 17
Had an appointment at 11:20 am,Signed in 11:14am to be on time for Dr. Rodgers. It's 11:55am and we just got brought to our room and now it's 12:10pm.... we are STILL waiting on the Doc. No apologies from the nurse who brought us to the back on having us wait such a long time. I understand that Doc tries to give each patient the best care but waiting this long is ridiculous!! Not even the ladies at the front desk told us anything about Doctor running behind. Thank God it wasn't a major issue or else I would of said something. Dr. Rodgers isn't even my Doctor here, I feel bad for her patients if this is what they go through on a daily basis. This is horrible care from a supposed place who aims high on their service. Doctor did apologize but still not cool